{"id":6033,"date":"2022-03-10T10:17:24","date_gmt":"2022-03-10T10:17:24","guid":{"rendered":"http:\/\/corneliaphysio.co.za\/?page_id=6033"},"modified":"2023-06-15T19:12:41","modified_gmt":"2023-06-15T19:12:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/corneliaphysio.co.za\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Frequently Asked Questions&#8221; font_container=&#8221;tag:h2|text_align:center|color:%230e2d4e&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text]\n<p style=\"text-align: center;\">Booking your first physio therapy session could be daunting. Don&#8217;t worry, we have got you covered. Below are frequently asked questions that will help ease the process. Booking a session with one of our professional physio therapists, is easy and simple.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#f7f7f7&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<h2>Booking an appointment<\/h2>\n[\/vc_column_text][toggles style=&#8221;default&#8221;][toggle color=&#8221;Default&#8221; title=&#8221;Do I need a referral letter from a doctor to book an appointment?&#8221;][vc_column_text]<span data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;\">No, physiotherapists are first-line practitioners which means you don\u2019t need a referral letter from a medical doctor.<\/span>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; title=&#8221;How do I book an appointment?&#8221;][vc_column_text]You can book an appointment by contacting us directly. <a href=\"http:\/\/corneliaphysio.co.za\/index.php\/contact-us\/\">Book Here<\/a>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; title=&#8221;Do you accept medical aids?&#8221;][vc_column_text]Yes, all treatments are claimed through medical aid. Normal medical aid tariffs are charged. If you don\u2019t have funds available in your medical aid, it is your responsibility to pay the outstanding amount. Private patients need to pay cash on the day of treatment; there is a speed point available at the practice to pay the outstanding amount.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; title=&#8221;Can I pay cash on the day of my appointment?&#8221;][vc_column_text]Yes, there is a speedpoint machine for card payments.[\/vc_column_text][\/toggle][\/toggles][vc_column_text css=&#8221;.vc_custom_1647448971559{margin-top: 80px !important;}&#8221;]\n<h2>About Treatments<\/h2>\n[\/vc_column_text][toggles style=&#8221;default&#8221;][toggle color=&#8221;Default&#8221; title=&#8221;How long is a treatment session?&#8221;][vc_column_text]<span data-sheets-formula-bar-text-style=\"font-size:16px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Times New Roman';font-style:normal;text-decoration-skip-ink:none;\">Approximately 45min, depending on the condition\/s treated.<\/span>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; title=&#8221;What should I bring to my first appointment?&#8221;][vc_column_text]If you have any x-rays, medical reports or referral letters you can bring them along. If you want us to claim the session from you medical aid, you need to bring your medical aid card.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; title=&#8221;What should I wear?&#8221;][vc_column_text]Wear clothes that can expose the area that needs treatment and that is comfortable to move in. A hairband can be useful for ladies with long hair.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; title=&#8221;What can I expect after treatment?&#8221;][vc_column_text]It is normal to feel post-treatment tenderness. The amount of tenderness will depend on what techniques where used. As the post treatment tenderness subsides, you should feel an improvement in your symptoms. Every time you visit your physiotherapist the improvement will increase and the tenderness should become less and less depending on your condition and how long you had it.[\/vc_column_text][\/toggle][\/toggles][toggles style=&#8221;default&#8221;][toggle color=&#8221;Default&#8221; title=&#8221;Do you treat injuries on duty (WCA\/ COID)?&#8221;][vc_column_text]<span data-sheets-formula-bar-text-style=\"font-size:16px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Times New Roman';font-style:normal;text-decoration-skip-ink:none;\">All injuries on duty are welcome. Please note that the appropriate supporting documentation will be required.<\/span>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; title=&#8221;How many treatments would I need to book?&#8221;][vc_column_text]Each patient and condition is unique so the physiotherapist would first do an assessment to determine the cause of your problem and then advise on treatment options and frequency.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#f7f7f7&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;10&#8243; bottom_padding=&#8221;100&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<h2>About Physiotherapy<\/h2>\n[\/vc_column_text][toggles style=&#8221;default&#8221;][toggle color=&#8221;Default&#8221; title=&#8221;What is physiotherapy&#8221;][vc_column_text]<span data-sheets-formula-bar-text-style=\"font-size:13px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;\">A physiotherapist is a health care professional that promotes movement, helps ease pain and restore function. They assess a client\u2019s condition and develop a treatment plan unique to that individual. A physiotherapist uses a wide range of modalities to treat. Treatment can include manual therapy, therapeutic exercises, hydrotherapy, acupuncture and mechanical devices like ultrasound and tens machines.<\/span>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; title=&#8221;Is treatment painful?&#8221;][vc_column_text]Physiotherapy shouldn\u2019t hurt and is completely safe. Physiotherapy often activates deep tissue, and it\u2019s quite possible that there will be some soreness after a treatment session. Stretching and deep tissue work will often cause temporary soreness. It\u2019s important to note that sometimes getting better requires some hard work.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; 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